Our field service team consists of experienced engineers and highly trained technicians. Always ready to be deployed at a moment's notice, to ensure the operation of critical equipement and avoid costly downtime.
Our remote support center (J-Team) is able to monitor and diagnose equipment status remotely. Often our team is able to handle and solve any issues remotely - reducing the need for service personnel visits in the field. Furthermore, when field visits are required, our team will be able to respond faster and arrive better prepared.
We offer real-time access to your rig data anytime anywhere for supervision, technical support and troubleshooting.
Our training facilities are located in Houston, and they are fully equipped to provide you with the training you need.
We provide a range of different courses, that you can mix-and-match to suit your needs:
We have partnered with drilling schools to develop and build our own drilling and well-control simulators. Our solution is fully customizable and can be designed according to our customers' specifications for a perfect reproduction of the drilling rig and equipment.
The simulators can be purchased as a complete package or training can be conducted by our multilingual engineers in Jelec facilities. The trainer can interact with the system to control and monitor it at any moment from a local or remote station. The trainee will have to work on different scenarios triggered by the trainer. The interface to the system gives options to update parameters such as: